Help
How can we help?
Answers to common questions about riding, driving, and using Merited.
Riding with Merited
Riding with Merited
Open the Merited app, set your pickup and drop-off (a landmark works fine), and confirm your ride once you're matched with a driver.
Driving with Merited
Driving with Merited
Sign up in the Merited driver app, submit your documents for verification, and choose a ride pass once approved.
Account & Safety
Account & Safety
Reach out through the Contact page or the in-app support option after your ride.
Still need help?
If you couldn't find what you were looking for, reach out to the Merited team directly.