Safety
Safety, explained plainly.
Not a slogan — a set of specific mechanisms. Here's what's live today, and what's coming next.
Temp: Photo by Anna Storsul on UnsplashSafety
Real mechanisms. Not slogans.
We won't tell you safety is our number one priority and leave it there. Here is what Merited actually does, and what's next.
Temp: Photo by Aedrian Salazar on UnsplashVerified drivers
Every driver goes through identity and document verification before accepting rides.
Vehicle checks
Vehicles are checked against registered documents before they can go online.
Trip PIN
A one-time PIN confirms you're getting into the right car, with the right driver.
Share your trip
Send your live trip status to someone you trust, for any ride.
Emergency support
A direct line to Merited support during an active trip.
Ride history
A full record of every trip taken, for riders and drivers alike.
For riders
What riders can expect
- See your driver's name, photo and vehicle before they arrive
- Full ride history for every trip you take
- Report a concern directly after any ride
For drivers
What drivers can expect
- Rider identity verification for Book for Someone Else trips
- Ride history and dispute support
- A support channel for on-road issues
Status key
What each label means
Live in the Merited app today.
In active development, launching soon.
On the roadmap, not yet in development.
6 safety mechanisms are listed above, each labelled by current status. We'll update this page as more become available.